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Terms and Conditions

Introduction

The terms contained in this document apply to all transactions of skips and services from Dirtbusters Skip Hire Limited. By ordering a skip you are accepting to be bound by these terms. They form a legal agreement between you and us and can only be amended with our consent. We reserve the right to change these terms from time to time without prior notice to you, provided that any such change will not affect any purchases you have made before the change is implemented.

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Ordering and Delivery

When ordering the skip we will ask for details and provide you with an estimate cost and date of delivery. We cannot accept your order until you have paid for it in full, unless you have written confirmation of another agreement of payment made with the staff in the office (i.e. trade account). Delivery dates and times can be given but be aware that delivery times will be estimates as we cannot provide an exact time of day due to factors out of our control. We will need clear and precise information on where the skip needs to be placed in order to provide an efficient delivery service. If a permit is required this will be added to your invoice. If the information given was inaccurate and the drivers are unable to deliver the skip because of this reason, we reserve the right to reschedule or cancel the order. All reasonable care will be taken to ensure no damaged is caused whilst delivering, exchanging or collecting the skips.

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Payment

Accepted payment methods include cash, card or BACS. All prices shown on this site are inclusive of VAT. Payments should be made in full when ordering the skip. Trade accounts are all due for payment on the last day of the month. Late payments that are 30 days overdue will incur a £50 late fee charge. If we have previously given you credit or a discounted rate, we reserve the right to amend this if you regularly go over the payment due date or your credit rating is not up to our standard. You may not withhold payment due to us for any reason unless you have written confirmation from the Directors. 

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Collection

We will make every effort to provide the services on removal dates provided but there may be delays due to circumstances beyond our control. In this case we will contact you to arrange a revised collection date . Where we provide you with an estimated time of arrival this should not be construed as offering any form of guarantee as to the time upon which we will attend to perform the collection.

Our employees will need free and safe access to the location on the premises from where the skip is to be removed. We will need to be notified of special circumstances which may be relevant to our quotation, including but not limited to, if the skip is difficult to get to, if the rubbish is secured, or if we are unable to park free of charge outside the premises where the rubbish is to be collected from. If you do not, or you provide us with incomplete or inaccurate information or instructions, we may cancel a collection at any time, either on attendance at site or by giving you notice, or we may make an additional charge of a reasonable sum to cover any extra work or costs that are required.

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Skips will not be removed from site if they have been moved or overloaded. If the skip returns to the yard and it has been overloaded an extra waste charge will be added to the invoice.

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Waste NOT Accepted

Asbestos, chemical waste, hazardous waste, oils or filters, oil drums (full or empty), batteries, fridges/ freezers, paint tins (full or empty), gas bottles, aerosols of any kind, pesticides, clinical waste, old tyres, animal waste, plaster board, fluorescent tubes, televisions or computer monitors.

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Privacy Policy

We will not disclose any of your personal information collected to any other party unless we are legally required to by law or in the case of fraud protection to reduce the risk of fraud. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely at all times.

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